Features

The ELM system provides a complete solution for lead management.  Your sales force will become more efficient and generate more success with the right tools for the job:

Features include:

  • Easy Lead/Client Loading (Lead Files or Real-Time Email leads.)
  • Contact Management
  • Customized Lead Profile Fields
  • Call Result & Lead Disposition History
  • Appointment & Call back Scheduling
  • Enhanced Search Functions
  • Organize Leads with Campaigns & Filters
  • Real-Time Agent Statistics & Management Tools
  • Notes & File Attachment Support
  • Automatic Email Reports & Notifications
  • Email Client & Template Utility (w/ Attachments)
  • Ad-Hoc Reporting Suite (Export to .csv/.txt or Excel/XLS.)
  • Optional CRM System

Integrated Soft-Phone System/VOIP*

  • Call Leads Direct with Standard Calling or ELM Multi-Line Dialer*
  • Call History Log & Recording*                 
  • Automatic Call Back & Scheduling
  • Inbound Call Screen-Pop/Dialer System Transfers*
  • Voicemail Messaging*                     
  • Time Zone Calling Rules
  • Storage for up to 400,000 Online Leads

 *- Enhanced phone features available on Skype(c) calling only.